Last Christmas I got a kitchen towel as a gift which said “2020 will be the year” – what was meant as a positive encouraging message for good news to come turned into a rather eventful and world-changing year in which rapid response to the unexpected became the rule for many of us.
Would you have sailed with Columbus or rather waited for the review on TripAdvisor first? There was no review or fallback plan for what we experienced this year. We were ripped out of our thought-to-be-safe and secured context and thrown right onto the Santa Maria. We were asked to navigate, quickly realizing that we can control ship and sail, but not wind and waves. But we worked with what we had. And it is in these moments of storm and perpetual crisis that we find out what we are able to accomplish and excel at.