5pm

Registration commences


6pm – 8pm

Welcome reception

Let’s enjoy a beautiful Paris evening out in the garden of Reid Hall (weather permitting)

The department of health policy & management of Columbia University New York will invite us for drinks and the consulting network ENJOY STRATEGY will sponsor the flying buffet.

Managing people, culture and innovation in healthcare

9am – 9.30am

Opening Keynote “Life is too short for boring meetings”

Katharina Janus, Professor of Healthcare Management and Managing Director of the Center for Healthcare Management at Columbia University, New York, USA, and Paris, France; President of ENJOY STRATEGY, Paris, France


9.30am – 10am

Keynote “Welcome to Paris: People and money from a global citizen perspective”

Jean-Louis Schilansky, President of Medef, Grand Paris, France, and President of Business European Capital Cities


10am – 10.30am

Keynote “From weed to medicine: how medical cannabis is shifting paradigms in medicine”

Mark Ware, Chief Medical Officer, Canopy Growth, Canada


10.30am – 11am

Café en terrasse


11am – 12pm

Keynote Panel: Culture eats strategy for lunch every day – the art and science of sustainable healthcare innovation

Moderated by Katharina Janus

Distinguished speakers:

  • Ray Marsella, Vice President, Strategic Relations, Medimpact, San Diego, USA
  • Axel Paeger, CEO AMEOS, Zurich, Switzerland
  • Mark Ware, Chief Medical Officer, Canopy Growth, Canada

12pm – 12.30pm

Towards a unified definition of medical cannabis and its applications in Europe and beyond (Presentation of cross-national report funded by the Center for Healthcare Management)

Distinguished speaker:

  • Béchir Bouderbala, Public Affairs Consultant, Paris, France

12.30pm – 1pm

Innovation Deep Dive: Cultural Sensitivity in an international context – the rule changer for drugs, devices and other innovations


1pm – 2pm

Lunch


2pm – 3.30pm

Keynote Panel and roundtable discussion: The case of Kaiser Permanente California

The following cases will be presented as TED talks and then discussed at the round tables:

eHospital Safety Net

eHospital Safety Net is a remote monitoring program that helps ensure the consistency and quality of care provided to patients during hospital stays in Kaiser Permanente Northern California.  Nurses at a virtual hub scan patient data generated by the electronic medical record.  When they detect a potential care gap, using agreed upon algorithms, they phone a nurse manager at the local hospital to alert them of the patient’s situation.  The virtual team also looks for system level issues that don’t require an immediate phone call but are documented for review by the local team at a later date.  Health care is complex and this program provides an extra layer of support to nurses and physicians at the bedside.  The targeted care gaps were determined by speaking to numerous providers across the organization and asking them a simple question:  “What keeps you up at night?”  Hospital staff appreciated that the program was implemented in a methodical and judicious manner ensuring that the communication pathways met the needs of the local teams rather than a quality review.  

Care Plus Program

The care of complex needs patients is extremely challenging from the care delivery, systems based, and business perspectives.  The Care Plus program at Kaiser Permanente Northern California uses predictive modeling to prospectively identify patients that would benefit from a case management team that assumes responsibility for the full spectrum of care a person might require.  The design of the program first included input from patients, families, existing teams, and physicians.  During the implementation phase of the program, measurements of success included not only clinical/business outcomes but also patient/provider subjective impressions of the experience.  Provider feedback is instrumental into developing workflows, validating assumptions, and building upon the early successes of the work.

Acute care in the home

The future of hospital care lies beyond four walls of the hospital.  While the hospital setting can provide life-saving treatment, it can also expose patients to risks – infection, delirium, low-quality sleep, lack of ambulation – all of which disrupt the healing process.  Kaiser Permanente Northern California has embarked on a journey to build a model that delivers acute care in the home – a setting that maximizes benefits, minimizes risk, and creates an optimal experience for patients.  Existing programs within our system have already made progress to this end but also have proved challenging to scale.  By utilizing a human-centered design approach, partnering with multi-disciplinary stakeholders, and incorporating learning from existing programs, we aim to produce a model that can be scaled to address a much broader population of patients who currently “have to be admitted” to a hospital building.

Discussion questions:

  • How can design thinking provide an approach to translate trends into practice? Human Centered Design in an Integrated System.
  • What will the future shape of the healthcare workforce look like? How will roles & responsibilities change?

Moderated by Katharina Janus

Distinguished speakers:

  • Stephen Parodi, Associate Executive Director, The Permanente Medical Group, Executive Vice President, The Permanente Federation, Oakland, USA and his team

3.30pm – 4pm

Café en terrasse


4pm – 5pm

Innovation Deep Dive: What’s the continued impact of health information technology and artificial intelligence on healthcare organizations and employee engagement?

  • How can we achieve EEE (Extreme Employee Engagement) to improve outcomes and control performance?
  • Listening as the ultimate mark of respect and essential approach to understand.
  • Is the healthcare ecosystem shaking in light of innovative technologies?

5pm – 6pm

Storm the brain before dinner: Teleconsultation as a future approach to care provision

  • Will remote monitoring become reality?
  • How does country-specific legislation influence the ability to adapt to adopt?
  • Can I live in Paris and consult my patients in California?

Moderated by Katharina Janus

Distinguished speakers:

  • Walter Kopp, President of Medical Management Services, USA
  • Stephen Parodi, Associate Executive Director, The Permanente Medical Group, Executive Vice President, The Permanente Federation, Oakland, USA

Managing finance, culture and assets in healthcare

9.00am – 9.30am

Keynote “Trends in healthcare market investments”

Michael Heise, Chief Economist of Allianz SE, Munich, Germany


9.30am – 10am

Keynote “Growth and operations – How to balance interests between shareholders and the constraints of a start-up reality”

Angelo Moesslang, Chief Executive Officer, InGeneron, Boston, USA


10am – 10.30am

Expert exchange: Merging the macro and micro perspectives

Michael Heise, Chief Economist of Allianz SE, Munich, Germany


10.30am – 11am

Café en terrasse


11am – 12am

Expert Panel: Strategies in private equity in healthcare

  • Are ventures in healthcare the adventures of the future patient? The rising share of private equity in US medical groups and its impact on patient care
  • Is private equity driving managerial decision-making?
  • How will start-up investment strategies influence the ecosystem of healthcare provision?

12pm – 1pm

Innovation Deep Dive: Performance Management

  • Once invested can we streamline process & drive excellence in healthcare? How organizational culture responds.
  • Lean management and six sigma strategies in the daily life of healthcare – the case of professional culture.
  • Again: does culture eat strategy for lunch every day? Why the perception of performance and the acceptance of compliance technology depend on national cultures and historical confidence.

1pm – 2pm

Lunch


2pm – 3pm

Keynote Panel and Discussion: Asset management

  • Money flows where incentives are high-powered and transparency is low. Are we paying for better care or carefully designed management tools?
  • How can we learn cross-nationally in order to design a sustainable financial structure of a future healthcare system?
  • Listening to the market: What are trends in market access, finance and drug pricing and how does policy impact implementation strategies?

3pm – 4pm

Innovation Deep Dive: Social innovation – towards a new financial model in healthcare


4pm – 4.30pm

Wrap-up and closing: What are the key messages for management and policy?

Katharina Janus, Professor of Healthcare Management and Managing Director of the Center for Healthcare Management at Columbia University, New York, USA, and Paris, France; President of ENJOY STRATEGY, Paris, France


4.30pm

Farewell networking coffee